Privacy Policy

Effective Date: December 1, 2025

Reclamation Technologies (“RTI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.reclamationtech.com/ (the “Site”), contact us, or engage with our services related to refrigerant recovery, gas reclamation, and HVAC solutions. By using the Site, you consent to the practices described in this policy.

We are an EPA-certified refrigerant reclamation company providing top-tier services for efficient HVAC solutions, including refrigerant recovery, cylinder exchange programs, and the supply of AHRI-700 certified refrigerants. Our goal is to promote environmental sustainability and regulatory compliance while handling your personal information responsibly.

If you do not agree with this policy, please do not use the Site or provide us with your information.

1. Information We Collect

We collect information to improve your experience, respond to inquiries, and provide our services. The types of information we collect include:

Personal Information

Contact Details: When you submit an inquiry or contact us (e.g., via email, phone, or our contact form), we may collect your full name, email address, phone number, and any other details you provide, such as company name, location, or details about your refrigerant needs.
Usage Data: Automatically collected information about your interaction with the Site, including IP address, browser type, device information, pages visited, and time spent on the Site.

Non-Personal Information

Aggregated analytics data (e.g., number of visitors, popular pages) that does not identify individuals.

We do not collect sensitive personal information (e.g., financial details, health data) unless it is voluntarily provided in the context of a service inquiry and is necessary for fulfilling your request.

2. How We Collect Information

Directly from You: Through contact forms, emails, or phone calls where you provide name, email, phone, or other details to request quotes, information on our cylinder exchange program, or refrigerant services.
Automatically: Via cookies, web beacons, and similar technologies when you browse the Site.
From Third Parties: Limited data from analytics providers (see Section 4).

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Providing services and responding to your inquiries
Processing requests for refrigerant recovery or cylinder exchanges
Delivering quotes or support
Sending updates about our services (with your consent)
Analyzing usage patterns to improve the Site
Meeting legal obligations (e.g., EPA regulations) and protecting against fraud

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to enhance user experience and gather analytics.

Essential Cookies: Necessary for basic Site functionality.
Analytics Cookies: We use Google Analytics to understand how visitors interact with the Site (traffic sources, user behavior, performance metrics). This helps us improve our offerings for HVAC professionals.

You can manage cookies through your browser settings. For more information about Google Analytics, visit Google’s Privacy Policy. We do not use cookies for targeted advertising.

5. How We Share Your Information

We do not sell your personal information. We may share it only in these limited circumstances:

With trusted service providers (e.g., email or hosting providers) under strict confidentiality agreements
Anonymized data with Google Analytics
In the event of a merger, acquisition, or sale of assets
When required by law or regulatory authorities (e.g., EPA)

6. Data Security

We implement reasonable administrative, technical, and physical safeguards (including encryption where appropriate) to protect your information. However, no system can guarantee 100% security.

7. Data Retention

We retain personal information only as long as necessary (typically contact details for the duration of your inquiry plus 3 years; anonymized analytics data up to 26 months).

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or port your data, or to opt out of certain processing. To exercise these rights, contact us using the details below. We respond to verified requests within 30–45 days (or as required by law).

9. Children’s Privacy

Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.

10. International Data Transfers

RTI operates primarily in the United States. Data may be transferred to and processed in the U.S., where privacy laws may differ from your country.

11. Third-Party Links

The Site may link to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be announced via the Site or email.

13. Contact Us

For questions, requests, or concerns, please contact us at https://www.reclamationtech.com/contact-us/.

Thank you for trusting Reclamation Technologies with your information.